Are you Providing a Service or an Experience?
In Business, Life, Friendship and the like, we have the chance to impact everyone daily. Sometimes small, sometimes large. What is your impact? What lasting impression did you leave behind?
When we think about customer service, especially in the fitness industry, we are helping change minds, habits and lives; how do you handle that?
Do you take it lightly, do you provide meaningful impact, or do you simply show up? Have you found a way to make a deep lasting impression on your consumer audience that leaves them craving that experience again and again?
So how do you do it? How do you create an environment that causes the consumer to return and tell others?
That is what I want to help you do- change one life at a time through meaningful connection.
Through small and organic shifts in your environment, you can tap into what your consumer is wanting. Not only will they tell others, return themselves, but they will consider your environment a way of life.
At the end of the day, what do consumers really want?
To feel value that what you are providing them is enhancing their life.
So, what are you doing to fill that void? Are you providing a service? Or an experience.